Why We Are the Right Choice

We are proud to announce that we had been awarded the following three prestigious awards
in market research and survey industry.

Top 20 Outstanding Achievement Awards

Award introduced in 2013 to recognize the top 20 outstanding companies

The Industry Star Award

A company that has risen from humble beginnings to fulfill its stellar potential - inspire as business leaders

Promising SME 500 Award

Awards in Singapore initiated by Small Medium Business Association (SMBA)

58

Team Members

968

Satisfied Clients

6

Languages Support

1500

Successful Projects

Our Services

Our aim is to meet clients’ research objectives with our dedicated and experienced personnel and
the ability to deliver high data quality and integrity.

All Services

How to guarantee quality ?

1、Recruitment & Training

1) Required relevant experience and profile in accordance to the nature of study
2) Confidential and Non-Disclosure Agreement is a must and ‘Basic Training” offered prior to any projects.
3) Interviewers will be appraised twice a year and participate in on-going training and development.
4) Attendance of project briefing and training is compulsory before fieldwork commencement.

2、Fieldwork & First Check

Field witnessing will be conducted especially for new interviewers to ensure that they are up to the job.
All Interviewers are required to submit 2 to 3 surveys to ensure that their work is in order.
Surveys are checked for completeness, logic, consistency and technique.

3、Editing

The Project Manager/ Project Executive are required to vet and edit up to 10% of each interviewer’s work.
The balance will be edited by the Quality Control (QC) Team.
The QC Team will perform 100% editing based on check list (e.g. missing answer/page, hidden logic, answer OE, correct routing).

4、Validation

1) A minimum of 20% validation for every interviewer.
2) Interview time, general attitude, the collection of factual information will be checked to ensure data is of quality standard.
3) The QC Team will submit the “Validation report” to Operation for record and on-going training purposes.
4) The interviews that are identified to be of “doubtful” quality will be quarantined and removed from main sample pending further investigation.

Our Clients